FREE ENTRY FOR A LIMITED TIME ONLY
The North American Customer Centricity Awards promises to be one of the biggest CX Knowledge sharing events in North America. The focus of the awards is on building a solid community of CX professionals who can learn from each other, not just the competition. Each Finalist will present to a large panel of independent expert judges (akin to Shark Tank) in open presentations. You can enter up to 3 categories for free
Reasons to Enter
Recognition
Share your story and gain recognition for all the hard work you have put into becoming more customer centric.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Meet other organizations and industry leaders who are focused on customer experience.
Case Studies
Gain exclusive access and choose from over 150 customer centricity case studies to attend, delivered by the finalists throughout the day.
The Categories
Choose from 22 categories which best showcase your company. Each company can enter more than one category.
- Customer-Centric Culture
- Best Customer Experience Strategy
- Business Change or Transformation
- Customer Insight & Feedback VOC
- Customer Complaints
- Best Measurement in Customer Experience
- Best Multi/Omni-Channel Customer Experience
- Most Effective Customer Experience in Social Media
- Contact Centre
- Client Relationship Management
- Best Use of Mobile
- Digital Transformation
- Best Digital Strategy
- Diversity & inclusion
- Employer of the Year
- Employee Empowerment
- Customer Experience Professional
- Customer Experience Team
- Customer Experience Leadership
- Best Retail
- Best Marketing
- Best User Experience
The Entry Journey
Choose Your Category/Ies And Complete Your Entry Form/s
Submit your Entry/ies
Shortlist Announcement
Prepare your finals presentation
Book your seats at the conference and ceremony
Present to the Judges at the Finals
Enjoy the ceremony & Receive your feedback report
The Entry Journey
select up to 3 categories and register below
speak to one of our consultants and receive your official entry forms
submit your entries within 30 days
shortlisted entries are announced on 9th April
if you are shortlisted secure your finals place and ceremony seats within 30 days
prepare you finalist presentation
Present to the Judges at the Finals
enjoy the ceremony and celebrate with your team
receive your feedback report
Enter
Book Your Tickets
Premium Seats - front 2 rows, feature your branding in the centrepiece and a glass of sparkling wine at the ceremony.
Premium Seats - front 2 rows, feature your branding in the centrepiece and a glass of sparkling wine at the ceremony.
Table
Premium Table
Premium Seats - front 2 rows, feature your branding in the centrepiece and a glass of sparkling wine at the ceremony.
Customer Week Starter
Inclusions:
5 Standard Ceremony Seats
5 Conference Seats
Customer Week Starter
Inclusions:
5 Premium Ceremony Seats
5 Premium Conference Seats
PREMIUM
Customer Week Pro
Inclusions:
1 Standard Ceremony Table (10 Seats)
10 Conference Seats
Customer Week Pro
Inclusions:
1 Premium Ceremony Table (10 Seats)
10 Premium Conference Seats
PREMIUM
Once you enter, you will have access to
The Official Entry Form
Once payment is received this interactive PDF will be sent to your registered email.
Benchmarked feedback report
Read comments from the judges who scored your presentation to continually improve.
Publicity
We will promote you to our global network.
Marketing materials
Download your marketing pack to share your success through social media.
Frequently Asked Questions
The awards are judged in two parts, the written entry and the finals presentation. Winners are selected based on the highest score across these two sections of the assessment. Winners are only announced when the trophies are presented at the ceremony on the 23rd June 2020.
It really depends on the nature and timelines of the initiative/project/campaign, however if you are in any doubt, members of our team would be happy to help guide you on suitable categories for your story and advise the way forward.