Reasons to Enter
Recognition
Share your story and gain recognition for all the hard work you have put into becoming more customer centric.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Meet other organizations and industry leaders who are focused on customer experience.
Case Studies
Gain exclusive access and choose from over 150 customer centricity case studies to attend, delivered by the finalists throughout the day.
The Categories
Choose from 22 categories which best showcase your company. Each company can enter more than one category.
- Customer-Centric Culture
- Best Customer Experience Strategy
- Business Change or Transformation
- Customer Insight & Feedback VOC
- Customer Complaints
- Best Measurement in Customer Experience
- Best Multi/Omni-Channel Customer Experience
- Most Effective Customer Experience in Social Media
- Contact Centre
- Client Relationship Management
- Best Use of Mobile
- Digital Transformation
- Best Digital Strategy
- Diversity & inclusion
- Employer of the Year
- Employee Empowerment
- Customer Experience Professional
- Customer Experience Team
- Customer Experience Leadership
- Best Retail
- Best Marketing
- Best User Experience
The Entry Journey
Choose Your Category/Ies And Complete Your Entry Form/s
Submit your Entry/ies
Shortlist Announcement
Prepare your finals presentation
Book your seats at the conference and ceremony
Present to the Judges at the Finals
Enjoy the ceremony & Receive your feedback report
The Entry Journey
Choose Your Category/Ies And Complete Your Entry Form/s
Submit your Entry/ies
Shortlist Announcement
Prepare your finals presentation
Book your seats at the conference and ceremony
Present to the Judges at the Finals
Enjoy the ceremony & Receive your feedback report
Enter
Entry
Select the number of categories below then select the specific categories at the point of checkout
Early Bird
$399.00
Deadline:
14th January 2020
Full Price is $499 per entry
Story Teller Starter (5 Entries)
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Sale!
Deadline:
14th January 2020
Save $696
Story Teller Pro (7 Entries)
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Sale!
Deadline:
14th January 2020
Save $994
Story Teller Master (10 Entries)
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Sale!
Deadline:
14th January 2020
Save $1491
Book Your Tickets
Bundles
Awards Starter
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Sale!
Inclusions:
3 Entries
5 Standard Ceremony Seats
Deadline:
14th May 2020
Save $1117
Awards Starter
-
Sale!
PREMIUM
Inclusions:
3 Entries
5 Premium Ceremony Seats
Deadline:
14th May 2020
Save $1217
Customer Week Starter
-
Sale!
Inclusions:
3 Entries
5 Standard Ceremony Seats
5 Conference Seats
Deadline:
14th May 2020
Save $1390
Customer Week Starter
-
Sale!
Inclusions:
3 Entries
5 Premium Ceremony Seats
5 Conference Seats
PREMIUM
Deadline:
14th May 2020
Save $1435
Awards Team
-
Sale!
Inclusions:
3 Entries
1 Standard Ceremony Table (10 Seats)
Deadline:
14th May 2020
Save $1472
Awards Team
-
Sale!
Inclusions:
3 Entries
1 Premium Ceremony Table (10 Seats)
PREMIUM
Deadline:
14th May 2020
Save $1921
Customer Week Team
-
Sale!
Inclusions:
3 Entries
1 Standard Ceremony Table (10 Seats)
10 Conference Seats
Deadline:
14th May 2020
Save $2247
Customer Week Team
-
Sale!
Inclusions:
3 Entries
1 Premium Ceremony Table (10 Seats)
10 Conference Seats
PREMIUM
Deadline:
14th May 2020
Save $2696
Awards Pro
-
Sale!
Inclusions:
5 Entries
1 Standard Ceremony Table (10 Seats)
Deadline:
14th May 2020
Save $1746
Awards Pro
-
Sale!
Inclusions:
5 Entries
1 Premium Ceremony Table (10 Seats)
PREMIUM
Deadline:
14th May 2020
Save $2195
Customer Week Pro
-
Sale!
Inclusions:
5 Entries
1 Standard Ceremony Table (10 Seats)
10 Conference Seats
Deadline:
14th May 2020
Save $2520
Customer Week Pro
-
Sale!
Inclusions:
5 Entries
1 Premium Ceremony Table (10 Seats)
10 Conference Seats
PREMIUM
Deadline:
14th May 2020
Save $2994
Customer Week Master
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Sale!
Inclusions:
5 Entries
1 Standard Ceremony Table (10 Seats)
10 Conference Seats
5 Masterclass Seats
Deadline:
14th May 2020
Save $4270
Customer Week Master
-
Sale!
Inclusions:
5 Entries
1 Premium Ceremony Table (10 Seats)
10 Conference Seats
5 Masterclass Seats
PREMIUM
Deadline:
14th May 2020
Save $4744
Seats At the Events
Deadline:
14th May 2020
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Early Bird – Conference |
$275.00$325.00
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Early Bird – Ceremony Seat/s (Finalist or Judge) |
$399.00$499.00
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Early Bird – Premium Ceremony Seat/s (Finalist or Judge) |
$599.00$699.00
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Early Bird – Ceremony Table Booking (10 Seats) |
$3,449.00$4,150.00
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Early Bird – Premium Ceremony Table Booking (10 Seats) |
$4,999.00$5,999.00
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Once you enter, you will have access to
The Official Entry Form
Once payment is received this interactive PDF will be sent to your registered email.
Benchmarked feedback report
Read comments from the judges who scored your presentation to continually improve.
Publicity
We will promote you to our global network.
Marketing materials
Download your marketing pack to share your success through social media.
Frequently Asked Questions
The awards are judged in two parts, the written entry and the finals presentation. Winners are selected based on the highest score across these two sections of the assessment. Winners are only announced when the trophies are presented at the ceremony on the 23rd June 2020.
It really depends on the nature and timelines of the initiative/project/campaign, however if you are in any doubt, members of our team would be happy to help guide you on suitable categories for your story and advise the way forward.