FREE ENTRY FOR A LIMITED TIME ONLY
The North American Customer Centricity Awards promises to be one of the biggest CX Knowledge sharing events in North America. The focus of the awards is on building a solid community of CX professionals who can learn from each other, not just the competition. Each Finalist will present to a large panel of independent expert judges (akin to Shark Tank) in open presentations. You can enter up to 3 categories for free
Reasons to Enter
Choose from 23 categories which best showcase your company. Each company can enter more than one category.
- Customer-Centric Culture
- Best Customer Experience Strategy
- Business Change or Transformation
- Customer Insight & Feedback VOC
- Customer Complaints
- Best Measurement in Customer Experience
- Best Multi/Omni-Channel Customer Experience
- Most Effective Customer Experience in Social Media
- Contact Centre
- Client Relationship Management
- Best Use of Mobile
- Digital Transformation
- Best Digital Strategy
- Diversity & inclusion
- Employer of the Year
- Employee Empowerment
- Customer Experience Professional
- Customer Experience Team
- Customer Experience Leadership
- Best Retail
- Best Marketing
- Best User Experience
- Crisis Strategy and Management
The Entry Journey
The Entry Journey
Note: If you are entering on behalf of a Client, please ensure to put your details below, and not your Client’s details.
Book Your Tickets
What you receive
Looking to bring your whole team to the event? Contact us about our Enterprise discounts for 10+ attendees.
Once you enter, you will have access to
Frequently Asked Questions
The awards are judged in two parts, the written entry and the finals video presentation. Winners are selected based on the highest score across these two sections of the assessment. Winners are only announced when the trophies are presented at the online ceremony on the 9th October 2020.
It really depends on the nature and timelines of the initiative/project/campaign, however if you are in any doubt, members of our team would be happy to help guide you on suitable categories for your story and advise the way forward.