Celebrating the most Customer Centric Organizations across North America.
Grapevine, Dallas Fort-Worth, Texas
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Entries Open
17th July 2019
Entry Deadline
26th February 2020
Finalists Announced
12th March 2020
CUSTOMER CENTRICITY WEEK
22nd – 25th June 2020
About
Join us at the inaugural North American Customer Centricity Awards week. Four days packed with customer experience stories, real world case studies, masterclass training and networking opportunities with leading customer experience and business professionals from across North America.
The programme is supported by respected thought‐leaders in customer experience from across the region.
Entries Open
17th July 2019
Entry Deadline
26th February 2020
Finalists Announced
12th March 2020
Conference
22nd June 2020
Finals & Awards Ceremony
23rd June 2020
Masterclass with Ian Golding and Diane Magers
24th & 25th June 2020
Feedback reports issued
July 2020
Reasons to Enter
Recognition
Share your story and gain recognition for all the hard work you have put into becoming more customer centric.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Meet other organizations and industry leaders who are focused on customer experience.
Case Studies
Gain exclusive access and choose from over 150 customer centricity case studies to attend, delivered by the finalists throughout the day.
Judges
Score written entries
Each entry is around 1,200 words and takes approximately 15 minutes to read and score. This scoring is 40% of the final score.
Score the finalists’ presentations
Each finalist will be given 15 minutes to make their written entry come alive through their live presentation.
Provide written comments to entrants
Which go on to make up part of their feedback reports, helping them continuously improve.
Sponsors
Opportunities:
Position your organization as thought leaders
Network with Leaders across the CX Community
Generate Awareness to Thousands of Companies
Be part of the biggest celebration of Customer Centricity in North America
Associate your brand with one of the most prominent brands across multiple sectors
Huge amounts of publicity is generated from the Awards Ceremony
Associate your brand with a leading programme focused on Improving Customer Experience
Marketing and communications campaign will cover the entire database of Business Leaders
Interested in supporting Customer Centricity Week?
Partners
We are delighted to be working with some of the most prominent organizations and pioneers in Customer Centricity.
Interested in supporting Customer Centricity Week?
Resources
This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.
Enter your details to access the resources.