Celebrating the most Customer Centric Organizations across North America.
Sheraton Dallas Hotel, Dallas, Texas
Brought to you by
Endorsed by
CX Community WEBINAR
24 April 2020
Entry Deadline
28 May 2020
SHORTLIST Announced
3 June 2020
ONLINE Masterclass with Ian Golding and Diane Magers
22-23 June 2020
Finalists Announced
1 July 2020
Customer Centricity Awards & Conference
9 October 2020
About
Join us at the inaugural North American Customer Centricity Awards week. Four days packed with customer experience stories, real world case studies, masterclass training and networking opportunities with leading customer experience and business professionals from across North America.
The programme is supported by respected thought‐leaders in customer experience from across the region.
Entries Open
17 July 2019
Entry Deadline
28 May 2020
Shortlist Announced
3 June 2020
Online Masterclass with Ian Golding and Diane Magers
22 & 23 June 2020
Finalists Announced
1 July 2020
Finals & Awards Ceremony & Conference
9 October 2020
Feedback reports issued
27 October 2020
This Year's Participants
Reasons to Enter
Recognition
Share your story and gain recognition for all the hard work you have put into becoming more customer centric.
Learn
Discover how your peers are becoming more customer centric through the initiatives presented.
Network
Meet other organizations and industry leaders who are focused on customer experience.
Case Studies
Gain exclusive access and choose from over 150 customer centricity case studies to attend, delivered by the finalists throughout the day.
Judges
Score written entries
Each entry is around 1,200 words and takes approximately 15 minutes to read and score. This scoring is 40% of the final score.
Score the finalists’ presentations
Each finalist will be given 15 minutes to make their written entry come alive through their live presentation.
Provide written comments to entrants
Which go on to make up part of their feedback reports, helping them continuously improve.
We build each of our sponsorship packages to your organizations specific objectives. To make sure that this event adds real value to you and your team.
Sponsors
Opportunities:
Access to decision makers from over 120 companies from across North America
Promotion to a network of over 100k contacts through our partner networks
Be seen as thought leaders / solution providers to Customer Centric Organisations
Generate huge amounts of publicity from the pre-awards campaign and post event PR
Showcase and demonstrate your products / services to a large captive audience
Build your network and manage existing relationships at the event
Interested in supporting Customer Centricity Week?
Partners
We are delighted to be working with some of the most prominent organizations and pioneers in Customer Centricity.
Partner
CX Talks
Partner
Customer Experience Professionals Association (CXPA)
Partner
Customer Institute
Media Partner
MyCustomer
Interested in supporting Customer Centricity Week?
Resources
This page is your guide to making the most of the Awards. See sample entries, get valuable tips on the Awards and promote your achievements on social media.
Enter your details to access the resources.
